Returns Policy

At BMK Décor we offer a hassle free, no quibble returns procedure and are happy to refund or exchange a product providing it is returned to us in a sealed fully re-sellable condition. Any items returned damaged will not be refunded, so we recommend using an insured courier to return items to us.

Returns should be made within 30 days of purchase and in original, undamaged packaging.

Please note, the customer is responsible for returning products and this must be done at the customer’s cost. We are unable to refund any delivery charge. If you are unsure of the number of rolls you need to order, then please contact us on 02838347419 or at bmkdecor@gmail.com and we will be happy to help and offer guidance.

Any damaged orders must be reported to us within 14 days of receiving your order. Please contact us on 02838347419 or at bmkdecor@gmail.com with images of the damage and order details. Any damage reported after this time may result in us being unable to process a replacement order for you.

We advise that all rolls are inspected prior to hanging as a refund cannot be issued once the product has been hung. We also cannot be held responsible for decorator’s costs when goods are not inspected prior to hanging. In the event of a fault please contact us immediately on 02838347419 or at bmkdecor@gmail.com. In most cases we will ask you to send us images clearly showing the fault along with all the product labels.

Please note that you should check all wallpaper products for faults before and during hanging and you should not throw away the product or labels until you have finished decorating and have contacted us with images of the defective product.

If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.

Please note, wallpaper samples cannot be returned.

Goods can be returned to:

BMK Décor Ltd.
4E Gilpinstown Road
Lurgan
Co. Armagh
BT66 8RL